Before contacting support

Please include the device model, app version, a short description of what happened and the approximate time of the issue. Do not email passwords or payment-card information.

Account deletion

OVYELA includes an in-app delete-account control. If you cannot access the app, contact support from the email address associated with your account.

Emergency and medical issues

OVYELA provides general wellness information and is not an emergency or medical service. For urgent medical concerns, contact an appropriate healthcare professional or local emergency service.